betn Terms and Conditions — Complete Usage Guide

1. Introduction and Acceptance

betn (https://betn.cam) is an online betting and casino platform that provides cricket betting, slot games, live casino and other entertainment services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between you and betn.

By accessing the betn platform, creating an account or using any service, you confirm that you have read, understood and agreed to comply with these complete Terms. If you do not agree with these Terms, please do not use our platform.

2. Account Registration

To use services on betn, creating a personal account is required. During registration you must provide the following information accurately:

• Full correct name (as per national identity card)
• Active mobile number (Bangladeshi)
• Correct date of birth (which may be verified)
• A valid email address
• A strong password

2.1 Single Account Policy

Each person may operate only one account. Creating multiple accounts is strictly prohibited. If any user attempts to operate multiple accounts, all accounts will be immediately closed and the associated balances may be forfeited.

2.2 Accuracy of Information

Providing false or misleading information during registration is a direct violation of these Terms. betn reserves the right to request identity verification (KYC) at any time. Failure to verify identity may result in withdrawal requests being rejected.

3. Eligibility and Age Requirement

To use the betn platform, you must meet the following eligibility criteria:

• You must be 21 years of age or older.
• You must be a resident of Bangladesh.
• You must use the platform voluntarily and with full awareness.
• Your account must not have been previously banned.

A request to parents — please ensure that underage members of your family cannot access online betting sites. Visit our Responsible Gaming page for more information.

4. Account Security

You are solely responsible for ensuring the security of your account. Please follow the guidelines below:

• Do not share your password with anyone.
• Use a strong and unique password.
• Always log out after your login session ends.
• If you notice any suspicious activity, contact support immediately.
• Do not allow third parties to use your account.

betn will not be liable for any unauthorised transactions resulting from your login details falling into someone else's hands, unless it is proven that the loss was caused by a fault in our system.

5. Deposits and Withdrawals

5.1 Deposits

The following payment methods are available for depositing funds at betn: bKash, Nagad, Rocket and bank transfer.

• Minimum deposit amount: ৳500 (for each method)
• Deposited funds are generally credited to the account instantly.
• Deposits must be sent from a method registered in your own name.
• Deposits via third parties are prohibited.

5.2 Withdrawals

Withdrawal requests go through a verification process. Withdrawals are generally completed within 30 minutes to 3 hours.

• Minimum withdrawal amount: ৳1,000
• Withdrawals can only be made to the deposit method used or a verified personal account.
• Large withdrawal amounts may be delayed if identity verification (KYC) has not been completed.
• Withdrawals may be temporarily suspended if suspicious activity is detected.

6. Bonuses and Promotions

betn offers various types of bonuses and promotional offers. Each bonus has its own terms which must be read carefully before accepting.

6.1 Welcome Bonus

betn offers new members a 100% first-deposit bonus of up to ৳8,000. To receive this bonus:

• The bonus turnover requirement is 10 times (wagering requirement 10x).
• Bonus funds cannot be withdrawn directly — the specified turnover must be completed.
• After the bonus is activated, the conditions must be met within a specified time limit.

6.2 VIP Program

betn's VIP program has four tiers. You can advance to higher tiers through regular play:

• Bronze — weekly cashback up to 0.2%
• Silver — weekly cashback up to 0.5%
• Gold — weekly cashback up to 0.8%
• Platinum — weekly cashback up to 1.0%

6.3 General Bonus Terms

• Misuse or fraudulent use of bonuses will result in forfeiture of the bonus.
• Attempting to claim bonuses through multiple accounts is strictly prohibited.
• betn reserves the right to modify or cancel bonus offers at any time.

7. Betting Rules

betn offers sports betting (including cricket, football and kabaddi), casino games and other entertainment betting. The following rules apply to all bets:

• A bet once confirmed cannot be changed or cancelled.
• If incorrect odds are given due to a technical error, that bet may be declared void.
• If a match is cancelled or postponed, the bet amount will be refunded (subject to applicable rules).
• betn's decision is final in determining results.

7.1 Slots and Casino Games

SSL encryption and a secure random number generator (RNG) are used in all slot and casino games to ensure fair play. Game results are entirely random and not predetermined.

8. Prohibited Activities

The following activities are strictly prohibited on the betn platform:

• Using the platform for money laundering or illegal financial transactions
• Operating an account using bots, automation software or artificial intelligence
• Coordinated fraudulent betting to meet bonus conditions (bonus abuse)
• Attempting to gain unauthorised access to another user's account
• Any form of hacking or manipulation of the platform's systems or software
• Conducting transactions using third-party payment methods
• Operating an account on behalf of a minor

9. Account Suspension and Closure

9.1 Closure by betn

betn reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms
• Participation in prohibited activities
• Registration with false information
• Failure to complete identity verification
• For regulatory or legal requirements

9.2 Closure by the User

You may request closure of your account at any time. Contact us via live chat or email. Any remaining balance may be withdrawn subject to all conditions being met before the account is closed.

More detailed information about self-exclusion can be found on the Responsible Gaming page.

10. Responsible Gaming

betn believes that betting and gambling should be an entertainment activity, not a source of income. We encourage all our users to play responsibly.

• Do not bet beyond your means.
• Never use betting as a way to repay debt.
• Set time and budget limits for gaming and stick to them.
• Always prioritise your family and social responsibilities.

If you feel your betting habits are getting out of control, visit our Responsible Gaming page to request self-exclusion or speak with our support team.

11. Privacy and Data Protection

betn places the highest importance on protecting your personal information. We keep your data secure using SSL encryption technology.

Full details about how your information is collected, stored and used can be found on our Privacy Policy page. By using the platform, you agree to our privacy policy.

• Your personal information is never sold to third parties.
• Your data is used solely to provide services, verify identity, and meet legal obligations.
• To view or correct your information, please contact support.

12. Limitation of Liability

betn will not be held liable in the following situations:

• Disruption to a game or bet due to internet connection loss
• Losses resulting from the disclosure of your own login credentials
• Technical issues beyond our control (force majeure)
• Software errors on the part of third-party game providers
• Losses resulting from unauthorized third-party access

In any situation, betn's maximum liability shall be limited to the amount of the relevant transaction.

13. Changes to Terms

betn reserves the right to change, amend, or update these terms at any time. We will endeavor to notify you before any changes take effect — via email or through the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the new terms. We therefore recommend visiting this page regularly.

14. Contact & Complaints

If you have any questions or complaints about these terms or any of betn's services, please get in touch with us:

• 24/7 Live Chat — support available in Bengali
• Email: [email protected]

We take all complaints seriously and will work to resolve them as quickly as possible. After a complaint is submitted, our team will get in touch with you.